Our Three-Step Onboarding Process
Step 1. Learn
We learn about your current system and design a modern VOIP system that fits your needs. We work with you to pick phones (if needed), and we give you a price that's lower than what you pay now.
Step 2. Build
We will build your phone system in our servers, work with your current phone provider to secure your existing phone numbers, and set up any equipment needed for the upcoming install.
Step 3. Deploy
We arrange a date that is convenient for you, install all equipment and train you and your staff on how to use the system.
Services Included
Voice Features
We always promise plain English explanations but the below list is techno speak, If you know a thing or two about VOIP phone systems, this list is for you. If not, pretend you didn’t see this.
Calling Features
- Call Forwarding / Call Forward
- Call Transfer
- Call Waiting
- Call Parking
- Call History
- Callback Services
- Caller-ID
- Three Way Calling
- Follow Me
- Wake Up
Reporting & Monitoring
- Call Detail Reporting
- Graphical Reports**
Voicemail & Recording
- Voicemail
- Voicemail to Email
- Call Recording*
- Dictation
User Interface & Control
- User Control Panel
- User Control Panel Features
- Company Directory
- Soft-Phone Support
Multi-Location & Number Support
- Multiple Office Support
- Multiple Company Support
- Multiple Phone Number Support
Call Screening & Restrictions
- Call Screening
- Do Not Disturb
- Black List
Call Management & Routing
- Auto-Attendant / IVR
- Call Flow Logic Control
- Time Conditions
- Hunt / Ring Group
- VMX Locate
- Direct Inward System Access (DISA)
- Busy Lamp Field (BLF) Support
- Customized Voice Prompts
- Paging and Intercom
Faxing
- Fax to Email
- Integrated Faxing
Media & Messaging
- Music on Hold
- TTS – Text to Speech
FAQ
Got Questions? We've Got Answers
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