Red1 Business

Office IT Management Tailored To Your Business

Full management of your business IT environment including computers and mobile devices, printers, your building network, physical access to your building, cameras, and other IT assets.

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On Demand IT Support Isn’t Enough

AI has caused a 4,151% increase in phishing attempts, according to a 2024 report.

48% of all small businesses have experienced a cyberattack. 43% report not knowing how to protect themselves.

In the modern IT landscape, cybersecurity threats are real. Attempts to breach your IT environment occur daily and some may have succeeded. Keeping your business cyber-safe and your IT environment efficient and problem-free requires a constant effort.

You can’t ignore your IT environment for extended periods of time.

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Why RED1 Business?

Red1 is a hybrid MSP. In addition to the traditional MSP services, we offer project-based service like network overhauls, Office IT buildouts, access control, security cameras, and more. We also offer one-time computer repair services as a way of introducing our services.

We’re large enough to give you the resources of a big agency IT firm but small enough that we know you and your business without looking it up in our system.

How it Works?

Red1 Business comes in 2 service levels.

Pro

Business Essentials

Pro

The Pro subscription is for businesses with more than 15 endpoints (computers), possibly multiple locations, a complex technology environment, or other special needs that require a significant amount of attention.

The Pro subscription includes 1st priority support for most IT services.

Business Essentials

The Essentials subscription is for smaller businesses with minimal support needs. It offers 2nd priority service plus all of the cybersecurity protects of our Pro plan. The main difference is that all remote and onsite service requests are charged at a discounted hourly rate.

Enterprise class Antivirus/Anti-malware
Automated computer monitoring
Security updates installed on all computers/servers
General server maintenance⁴
Dark Web Monitoring
Free Website Hosting⁵
Check that backups are up to date³
Loaner equipment⁷
Cellular Backup
Run mock disaster to check integrity of back-ups³
Monitor server event logs for potential issues⁴
Respond to client support requests⁵
Priority service for support requests
Create, remove, and maintain employee user accounts
Raise support request with 3rd party vendors
Monitor internet connection
Network monitoring and maintenance
Monitor and investigate suspicious activity
Technology budgeting and planning assistance
Onsite Employee Training Sessions (1 hour per quarter)
After hours support⁵
24/7 support⁶

Essentials

Enterprise class Antivirus/Anti-malware
Automated computer monitoring
Security updates installed on all computers/servers
General server maintenance⁴Hourly Rate
Dark Web Monitoring
Free Website Hosting⁵
Check that backups are up to date³
Loaner equipment⁷Rental Fee
Cellular BackupRental Fee
Run mock disaster to check integrity of back-ups³
Monitor server event logs for potential issues⁴
Respond to client support requests⁵Hourly Rate
Priority service for support requests
Create, remove, and maintain employee user accountsHourly Rate
Raise support request with 3rd party vendorsHourly Rate
Monitor internet connection
Network monitoring and maintenanceSeparate Charge
Monitor and investigate suspicious activity
Technology budgeting and planning assistanceHourly Rate
Onsite Employee Training Sessions (1 hour per quarter)
After hours support⁵Hourly Rate
24/7 support⁶Hourly Rate

Get Started

Pro

Enterprise class Antivirus/Anti-malware
Automated computer monitoring
Security updates installed on all computers/servers
General server maintenance⁴
Dark Web Monitoring
Free Website Hosting⁵
Check that backups are up to date³
Loaner equipment⁷
Cellular Backup
Run mock disaster to check integrity of back-ups³
Monitor server event logs for potential issues⁴
Respond to client support requests⁵
Priority service for support requests
Create, remove, and maintain employee user accounts
Raise support request with 3rd party vendors
Monitor internet connection
Network monitoring and maintenance
Monitor and investigate suspicious activity
Technology budgeting and planning assistance
Onsite Employee Training Sessions (1 hour per quarter)
After hours support⁵
24/7 support⁶Hourly Rate

Get Started

3- Client must purchase backup service from us
4- Only if servers are present
5- Some exclusions apply. See contract
6- Defined as outside of after hours. See contract for details
7- Availability Varies

Our Services

Covering All Your Needs

Red1 Business doesn’t just offer managed services plans. We are highly experienced in the following disciplines:

Hardware & Connectivity

From purchasing new computers to setting up VOIP phone services and providing internet access, we handle everything needed to keep your business connected and running smoothly.

Network & IT Infrastructure

We design, install, and maintain secure networks, ensuring strong WiFi coverage, reliable cloud and on-premise server environments, and managed firewalls for complete protection.

Security & Access Control

We provide and install security cameras, access control systems, and secure networking solutions to safeguard your business from physical and digital threats.

Web & Software Solutions

Need a website or custom software? We build, maintain, and integrate websites and APIs, making sure all your digital tools work seamlessly together.

Cabling & A/V Setup

Whether it's new construction or a remodel, we handle structured cabling for networking, security, and basic audio/visual needs, ensuring everything is wired for efficiency and performance.

FAQ

Got Questions? We've Got Answers

What types of businesses do you work with?

What does it look like when you take over our IT management?

We install a few pieces of software that allow us to automatically monitor and maintain all of your computers. We also monitor and repair your building network. When you need help with your technology, you either e-mail or call us and one of our helpdesk staff will assist you. We will also keep you informed of failing equipment, protect you from cyberattacks, and help you plan your tech for the future.

What if we already have IT people on staff?

Can you give me any idea of price?

Will you help people if they don’t commit to a monthly contract?

Do your contracts require a long-term commitment?

IT Buying Guide

We talk to a lot of perspective clients and one thing we find is that they don’t know how to evaluate an IT company properly.

We put together a guide that arms you with all of the information you need to make an informed choice.
You may use our guide to find a company other than Red1.
We’re ok with that. Our goal is to arm you with the knowledge.

And no… you don’t have to give us your contact information to get the guide.

Get The Guide Here

Get Started Today

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